Right in the palm of your hand can be your opportunity to launch, manage, analyze and optimize your help desk system with a new application phone SysAid for Windows Phone 7 (WP7). This is just one way to help desk technology is evolving, and SysAid is one vendor who is at the forefront.
What is intriguing about SysAid technology?
Simply put, WP7 does a lot. This allows you to sort and manage information from multiple accounts and settings of your office documents, like you, and Fr. It may also take different versions of fashion applications. Since you'll be saving a lot of time with the new IT Helpdesk application SysAid, it can also be useful to note that WP7 comes with Xbox LIVE is already installed.
To be free from cumbersome laptops with SysAid
All service requests and their status updates may be available with SysAid IT help desk applications, making it very convenient tool for managers. He also works with processes such as asset management from any computer with you. The fact that you save it to sit down and open the laptop when you want to make a rapid change in the status of the ticket.
Speed Comes with SysAid, but not without loss of quality
Even with all this speed, SysAid is not left out of quality and safety, boasting that the product provides a masterful, but gives you more freedom on the move - bringing it in support of technology to new levels. Functionality for the phone application, as well as his laptop or workstation through relatives that allows a mobile support service, where you can pop filter and Helpdesk tickets and change of status, as well as priorities and organize by date, when they should be completed . You can also filter the list of assets on the ground and work with most problems associated with the introduction of a new service request, minus the potential to change the ownership of assets and several other related fields.
SysAid application for WP7 is compatible with all versions of SysAid IT and free application. It comes in a number of initiatives to SysAid, to help you make your IT show on the road, such as the BlackBerry IT Helpdesk application. This application allows IT staff to monitor requests for maintenance and management of IT assets in real-time format. Ultimately, the application SysAid is designed to give you more control and greater access to service requests, as every request will be processed quickly and efficiently.
This is only the beginning
You'll probably see more innovation like this in the near future. SysAid help desk IT applications is also available in the major smartphones as Android, iPhone and BlackBerry. With several years in the arena, SysAid also provides solutions for reference services and other operations, including the tool created by the best practices of ITIL. You can choose one of the SysAid as on-site or SaaS, and there are versions for each size of the organization.
Help Desk review of SysAid
If you like the idea of a table SysAid using portable equipment, you can also look into SysAid Pro Edition. It can maximize the grid and several processes, such as IT, and automate your customer support and making everyday tasks easier. It also offers a single interface that allows you to have high performance without being overly complicated. Inventory updates and changes are tracked with SysAid Pro, and you can have additional remote access capabilities, managing multiple projects and prioritize tasks and workflow.